Project & Process Management

Implement projects in a structured way. Improve processes together.

Project and process management at the Digital Service Center supports university departments in planning and implementing projects, as well as in analyzing and further developing existing workflows.

Through methodological consulting, expert guidance, and digital tools such as OpenProject and PICTURE, we create transparency, foster collaboration, and support the sustainable improvement of university processes.

Our Achievements

Project Management

We provide support in structuring, planning, and managing projects.

  • Project Planning and Milestones
  • Tasks and Responsibilities
  • Project Progress and Collaboration
  • Tool: OpenProject
Process Management

We provide support in analyzing, documenting, and optimizing processes.

  • Capturing and visualizing processes
  • Clarifying interfaces and responsibilities
  • Identifying opportunities for improvement and digitization
  • Tool: PICTURE

Our Support Services

From the initial idea to successful implementation.

Whether it involves planning a project, refining existing workflows, or using digital tools, the Project and Process Management team supports university departments by providing advice, methodological guidance, and appropriate platforms.

Consulting

Developing Solutions Together.

We provide consulting on all aspects of project and process management. Together, we examine requirements, clarify goals, and identify opportunities for structured project work as well as for improving existing processes.

Methodological Support

Structured planning and sustainable improvement.

We provide support in applying appropriate methods and procedures—from structuring a project and defining responsibilities and milestones to analyzing, documenting, and optimizing processes.

Digital Tools

Providing digital support for projects and processes.

OpenProject and PICTURE are digital platforms that support transparent project work and systematic process management. We provide guidance on using these applications and assist with accessing the respective services.

How We Work Together

Concerns
Record requests through the front office
Vote
Clarify Goals and Parameters
Implementation
Work on it together
Result
Establish a lasting foundation

Your points of contact at the University

Diplom in Industrial Engineering (University of Applied Sciences)
Kerstin Korb
Kerstin.Korb(at)hszg.de
Digital Service Center
Digital Transformation Manager (DTM)
02763 Zittau
Th.-Körner-Allee 16
Building Z I, Room 1.03
1st floor
+49 3583 612-3333
M.A.
Anna-Kathrin Pabst
Anna-Kathrin.Pabst(at)hszg.de
University Library
02763 Zittau
Hochwaldstr. 12
Building Z X, Room 2.1.10
1st floor
+49 3583 612-4272
Emy Reichelt
Emy.Reichelt(at)hszg.de
Digital Service Center
02763 Zittau
16 Th.-Körner-Allee
Building Z I, Room 0.11
Ground Floor
+49 3583 612-4856